At Krishna Tea Center, we value the trust and satisfaction of our customers. We carefully pack and deliver our tea products to ensure that you receive them in the best possible condition.
1. 8-Day Return Policy
You can request a return within 8 days of receiving your order if the product is damaged, defective, incorrect, or does not meet the applicable return conditions.
2. Eligibility for Return
A return may be accepted in the following situations:
- You received the wrong product.
- The package was damaged during delivery.
- The product is defective or has a quality issue.
- The product received is different from what you ordered.
The product should be unused, unopened, and in its original packaging, wherever applicable.
3. How to Request a Return
To request a return, please contact Krishna Tea Center within 8 days of delivery. Please provide your order details and clear photographs or videos showing the issue with the product or packaging.
After reviewing your request, our team will inform you about the next steps.
4. Refund Policy
Once the returned product is received and inspected, we will determine whether it qualifies for a refund.
If your return is approved, the eligible refund will be processed through the applicable payment method. The time required for the refund to reflect in your account may depend on your bank or payment provider.
5. Non-Returnable Products
Returns may not be accepted for products that:
- Have been opened or used.
- Are damaged due to improper storage or handling after delivery.
- Are returned after the 8-day return period.
- Are missing their original packaging or essential components, where applicable.
6. Damaged or Incorrect Orders
If you receive a damaged, leaked, tampered, or incorrect product, please contact us as soon as possible after delivery. We may request photographs or videos to verify the issue and provide an appropriate resolution.
7. Return Shipping
For eligible returns caused by an incorrect, defective, or damaged product, Krishna Tea Center may arrange or cover the applicable return shipping, subject to verification.
8. Order Cancellation
Order cancellation requests should be made as early as possible. Once an order has been shipped, cancellation may not be possible.
9. Contact Us
For return or refund-related queries, please contact Krishna Tea Center through the contact details provided on our website.
We are committed to providing quality tea products and a smooth customer experience.
Krishna Tea Center
Quality Tea. Trusted Service. Every Cup.